Contact Us

Call, email, or visit us to discuss how we can help progress your claim so you can move forward with confidence.

Register with us

By registering with the GCCRS you will be able to use its services

Call us

General enquires and to register: 0508 624 327
Overseas callers: +64 9 952 1674

Assistance available

If English isn’t your first language let us know when you call and you can use the free telephone interpreting service.

If you’re deaf or hearing impaired, you can use Video Relay Service to get in touch with us.

Video Relay Service

Visit us

You can visit us in person at our office on level 2 of the Grand Central Building, 145-161 Cashel Street in Christchurch. Our opening hours are 8.30am - 4.30pm. You do not need to make an appointment to visit us - walk-ins are available.

When you visit us it’s helpful if you bring along documents relating to your case if you have them available.

Please address post to:
161 Cashel Street
Christchurch Central 8011

Email us

You can also contact us by email at or using the online form below.

Media enquiries

For media queries please email our media desk -

Making a complaint

If for some reason, your expectations of GCCRS are not met, you can make a complaint by phone, email, in person, or using the form below. To learn about our standards of behaviour and the process we use when you make a complaint, see Code of Conduct.

Contact us form